Legal & Compliance

Privacy Policy

Your privacy is foundational. This policy explains how we collect, use, and protect your information.

Last Updated: August 31, 2024

Introduction

RiskShield AI (“we,” “our,” or “us”) is committed to protecting the privacy of our users. This Privacy Policy describes how RiskShield AI collects, uses, and discloses information, and what choices you have with respect to that information.

Information We Collect

We collect various types of information in connection with the services we provide, including:

  • Personal Information: name, email address, phone number, and organizational details provided when you register or contact us.
  • Usage Data: information about how you access and use our services, including IP addresses, browser type, operating system, and pages visited.
  • Assessment Data: information you provide when conducting risk assessments, including uploaded documents and questionnaire responses.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, operate, and maintain our services.
  • To improve, personalize, and expand our services.
  • To understand and analyze how you use our services.
  • To develop new products, services, features, and functionality.
  • To communicate with you regarding customer service, product updates, and relevant notices.
  • To process transactions and manage your orders.
  • To detect and prevent fraud.

Data Security

We implement a variety of security measures to maintain the safety of your personal information — including encryption in transit and at rest, role-based access controls, and regular third-party security audits aligned to SOC 2 Type II and ISO 27001.

Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights with respect to your personal data:

  • The right to access, update, or delete the information we hold about you.
  • The right of rectification.
  • The right to object to processing.
  • The right of restriction.
  • The right to data portability.
  • The right to withdraw consent.

To exercise any of these rights, please contact us through our Help Center.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the revised policy on this page and updating the “Last Updated” date above. We encourage you to review this policy periodically.